Support Channels

  • Video Tutorials
  • Video Guides

  • Learn as soon as possible the guidelines on how to alter a document or move a database through our collection of step by step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We give you an intuitive Frequently Answered Questions section where you’ll discover answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • The customer support crew is working 24/7 to respond to all of your questions. You will have a solution in up to 60 minutes after the ticket application.

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Forms of Help and Support

  • Shared Hosting Support
  • Website Hosting Help & Support

  • If you need help managing your website hosting account, or need more resources for your sites, simply let us know and we’ll give you the finest reply.

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  • VPS Hosting Support
  • VPS Web Hosting Help

  • If you require support working with your admin interface or with the pre–installed free web applications, let us know and we’ll approach you within no more than 60 minutes.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Assistance

  • If you would like quality guidance from an admin expert or plan to change the setup of your dedicated hosting server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and easy to navigate. Nevertheless, if, at any moment, you require assistance, you're able to trust in our 24/7 technical support service.
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